Posted on Marketing Practice Management

Patient Retention – By the Numbers

How is your practice doing? Summertime is slow for many practitioners, which makes it the perfect time to reflect on the past six months and evaluate what’s been working…or not! Your vision certainly includes financial success for your practice. Let’s work together to calculate your patient Attrition/Retention rate and improve your bottom line! What do the numbers tell us? How many patients do you have listed in your database? How many do you see regularly?... Read more

Posted on AcuGraph Case Studies Graph Analysis Kimberly Thompson L.Ac. Products Tips/Techniques

Graph Analysis Series #3: The All GREEN Graph

I have a patient who comes in every two weeks for acupuncture. She is always excited when she gets an all green graph. It doesn’t happen very often. But when it does, I always tell her: “Make sure that you tell your husband tonight that you are perfect–Kimberly said!” So, let’s talk about the all green graph. There are multiple reasons that I see them. #1: Your patient is in excellent condition. The few times... Read more

Posted on AcuHerb Herbal Therapies Products

Got Herbs?

Editor’s Note: This post references AcuHerb, which is no longer available. The clinical concepts discussed remain applicable to current practice. Pop Quiz: Is there an herbal component to the AcuGraph system? Answer: YES. Maybe you’ve missed it…so, I want to introduce you to AcuHerb, the herbal recommendation portal built into the AcuGraph system! Have you noticed that there is a button along the header of the AcuGraph software called “AcuHerb?” You’ve probably been so busy... Read more

Posted on Marketing Practice Management Products

Create the “NEW Family Practice”

If you grew up in the United States, you probably watched TV shows that centered around a medical doctor…the “Family Practitioner!”  Do you remember: Ben Casey MD, Marcus Welby MD, Trapper John MD, Quincy ME, Dr. Quinn Medicine Woman? The episodes focused on the relationship the doctor developed with the patients and their families. For nearly a century the term MD was synonymous with “Family Practice” in the minds of Americans. Then, there was a... Read more

Posted on AcuGraph Case Studies Graph Analysis Kimberly Thompson L.Ac. Products Tips/Techniques

Graph Analysis Series #2: Why I like each Graph

I hope that you are enjoying our new series on Graph Analysis. These posts are designed to be an interactive, learning opportunity. I have developed my own style for interpreting the graphs based on the 12 seminar DVD series, Dr. Fratkin’s Seminar and my own clinical experience. I’m counting on input from YOU! We have all developed our own little bit of insight through experience in our own clinics. By sharing graph-analysis and treatment strategies,... Read more

Posted on AcuGraph Case Studies Graph Analysis Kimberly Thompson L.Ac. Products Tips/Techniques

Graph Analysis Series #1: Getting Started with Your AcuGraph Results

Practitioners often ask advice on analyzing graphs. My graph-analyzation skills have developed over time. As a new AcuGraph user, I questioned the graph. Then, I began trying to decipher the graph based on TCM patterns. Once I began teaching the Seminar Series, I really began to understand how the AcuGraph configures its analysis. Now, I have multiple ways of analyzing the graph. I’ve found that with a little practice, you can learn a lot about... Read more

Posted on Marketing Practice Management Products Tips/Techniques

What is a Screening Module?

Many of my articles talk about how to attract the public to you, drawing in new patients who would, otherwise, not even consider seeing an Acupuncturist. I often talk about ‘screening’ a patient and using the “Screening Module.” However, I wonder if you’re asking yourself: “What is this Screening Module he keeps talking about?” That’s a good question and it’s time to answer it! The AcuGraph Screening Module provides two tools in one. First, it... Read more

Posted on AcuGraph AcuGraph History Products

Gravity vs. the Alligator

Editor’s Note: This post was written for a previous version of AcuGraph. The current version is AcuGraph CS. The clinical concepts discussed remain applicable. Hello Friends, Question: What’s the difference between Gravity and an Alligator? Answer: You can measure the alligator. What? Today’s post is about what you can and can’t measure, and though you can measure an alligator, maybe you really shouldn’t. Substitute something safer, like maybe a turtle. You can measure a turtle.... Read more

Posted on Marketing Practice Management Products

Target Marketing & Retention

Why do I lose patients as fast as I get them? I hear comments like these from a wide range of practitioners. It’s the nature of the health care business. It’s not you or your profession. It’s a bit of irony that the better you are at healing people, the less they come to see you! So, if you’re thinking its “Just You,” or “Just Acupuncturists” that lose patients all the time…THINK AGAIN! I’ve worked... Read more

Posted on Announcements Kimberly Thompson L.Ac. Tips/Techniques User Community User Reviews

Short and Sweet

Good morning. I hope that your holiday weekend has been fabulous. Today’s blog is short and sweet. I’d like to share an article that was written by one of our AcuGraph users in China. Matthew Scott writes regular articles that you may be interested in following. He is a professionally-trained Chinese-medicine practitioner from Australia. In 2000, Matthew moved to China for a few months to further his studies in Chinese medicine and never went back.... Read more

Posted on AcuGraph Case Studies Products

Another Success Story (Can you really help a stroke patient?)

Hello Friends, I just received the following from Dr. Jeff Snodgrass: Just wanted to drop a note. I just treated a man who suffered a severe cerebral stroke in December. He has had double vision and dizziness and paralysis of the right side of his body. His right eye turned in and he had to keep it closed most of the time so he could see what he was doing. The source point graph really... Read more

Posted on AcuGraph AcuGraph History Kimberly Thompson L.Ac. Products Tips/Techniques

Kimberly’s Pet Peeve

The AcuGraph program isn’t perfect… THERE—I said it. That sounds a little awkward coming from me, doesn’t it Let me give you a little history. The AcuGraph has been around for a long time. You can’t stay around as long as we have without continuing to upgrade. Actually, we keep a master list of requests that come in from our users with suggestions for continued improvements. One of the best things about investing in AcuGraph... Read more

Posted on Marketing Practice Management Products

How do I turn Leads into New Patients?

Okay, you’ve spent the weekend in the hot sun at a Health fair. It was very successful! You screened 85 people and have 40 appointments scheduled! It’s now Monday morning…WHAT DO YOU DO NOW?! It’s at this point when you realize how important it is to be prepared! We all want more patients…but there are basic rules of interaction that are required for a new contact to become a new patient. It’s all about relationships,... Read more

Posted on AcuGraph Practice Management Products Tips/Techniques

Patients are trying to find…YOU! Here’s how you make it easy.

Does this scene look familiar?                       How about this one? We all know the power of the internet. Anyone looking for anything goes to the internet! I can’t remember the last time I looked in a Phone book or Yellow Pages! So the question is, when people are searching for a solution…Will they find you? Word is getting out about AcuGraph and we have patients... Read more

Posted on AcuGraph Kimberly Thompson L.Ac. Practice Management Products Tips/Techniques User Community User Reviews

Inquiring Minds Want to Know

Recently, I received an e-mail from a practitioner who was considering purchasing an AcuGraph. She had a couple of really good questions for me. I’d like you to read my responses and tell me what you would add to my thoughts. Background: This practitioner was responding to an e-mail which she received from me stating that my practice had doubled.   Question #1: I’m interested in numbers. Telling me that your practice immediately doubled because... Read more