Important Note:

AcuGraph Secure Backup is only required for AcuGraph 4. This functionality has been built into AcuGraph 5 and is included at all service and support plan levels at no additional charge. AcuGraph 4 is now a “discontinued” product. All service and support for AcuGraph 4 will end in September, 2016. We expect AcuGraph Secure Backup for AcuGraph 4 will continue to function beyond that date, however, we will not be able to guarantee functionality.

AcuGraph® Secure Backup

IT’S NOT A PRETTY SIGHT!!

Nearly every week we hear another sad story from one of our AcuGraph® customers:

“My hard drive crashed! Can you help me get my patient records back?”
“My laptop was stolen out of my car and all my data is gone.”
“My computer guy accidentally deleted all my records.”  
“We got a computer virus that wiped us out.”  
“The lightning strike fried our system.”
And even…

“We had a fire at the clinic and our computer was destroyed.”

In most cases, even though we want to help, we simply can’t—because the missing data was not properly backed up. An insurance check can buy new computers, but your precious patient data cannot be replaced for any amount of money. Once it’s gone, it’s gone.

And that’s not good.

You need your patient records, not just for treating patients, but for billing, insurance reimbursement, workers comp. reporting, and even legal testimony. Patient records are the lifeblood of your practice. They are WAY too important to leave to chance.

Too often, we’ve even seen users who THOUGHT they were backing up regularly, only to find they were not, or that the backup was going to the (failed) hard drive, rather than to a CD or flash drive.

As you hopefully know, it’s never a question of IF your hard drive will fail. It’s only a matter of WHEN. ALL hard drives eventually fail. Will yours be today? Next week? Next year?

We never want to be in a position to add insult to injury when a tragedy—large or small—has overtaken one of our customers. We NEVER want to have to tell you we’re sorry, but we can’t help you get your lost data back.

And that’s why we developed AcuGraph® Secure Backup. This low-cost program PROTECTS your patient records:

  • Secure, automatic off-site back up of your critical patient data to our protected servers. This means that your patient records have ultimate protection from computer crashes, viruses, loss, theft, and disaster. Because your data is automatically stored on our secure servers, you have the rock-solid assurance that no matter what happens to your computer, your data is safe and accessible.

    To further enhance your peace of mind, your data is encrypted before being sent to our servers, so it cannot be intercepted on the internet. Once on our servers, your data is inspected daily by our automated systems to ensure that your backups are not corrupted. If there is ever any problem detected with your data integrity, we inform you immediately and help you correct the problem.

    But we don’t even stop there! We also have real, live human technicians inspect backup integrity every week, just to make sure the computer hasn’t missed something.

    When we say secure, we mean SECURE.

Are you ready to rest easy?
Click here to activate your Secure Backup Subscription.



System Requirements:

To use the secure backup feature, you need to have an internet connection for your computer, and be running the latest version of the AcuGraph® 4 software, which is available for download by clicking here.

Have questions? Click here to email us.

Ready to secure your patient data?
Click here to activate your AcuGraph® Secure Backup.